News for Authors

Our Continued Commitment to Print

by Annette Danek-Akey|May, 2017

It’s been well documented, after years of debate and concern, that print books are here to stay and can easily coexist with digital books. We have many successful digital imprints across Penguin Random House, but we also have a continued commitment to print. Read on to learn more about how our fulfillment teams support our print books and authors.

Across two facilities—in Westminster, Maryland, and Crawfordsville, Indiana—our fulfillment team is known as the best in the industry: meeting on-sale dates, shipping reorders ASAP, processing returns quickly, answering customer questions within twenty-four hours, and tracking all author-appearance orders. As we look to the future, we have been making enhancements and creating new initiatives to keep Penguin Random House at the forefront of print book fulfillment.

 

Fulfillment by the Numbers

 

Key Author Initiatives

We are always looking for ways to keep our existing processes as efficient and smooth as possible, but we also make the effort to support authors with new initiatives.

 

Shipping to Author Appearances

As you may already know, our authors can get a discount on all Penguin Random House books ordered via the Author Portal. But you might not know how we work with various bookstores on shipping orders for your author appearances.

For every author appearance or event, each order is tracked to its destination and a customer service representative will follow up with the bookstore individually to confirm the shipment has arrived in good condition, to make sure your appearance goes as smoothly as possible. Any author who has a tour can reach out to our customer service team, who will facilitate the bookstore orders.

 

Bringing Authors in to Sign at Our Facility

For titles with larger print runs, we have the ability to bring authors in, on the recommendation of their marketing team, to sign massive amounts of stock. This is a great benefit for authors who don’t mind spending a day signing hundreds, possibly thousands of books for distribution to bookstores across the country.

Our customer service representatives help make the process as smooth as possible, stacking and prepping books and providing music of the author’s choice. If you’re interested in signing at our facility for an upcoming book, reach out to your publicist.

 

Two-Day Shipping Over the Holiday Season

To stay competitive with other publishers, and to make sure our authors’ books are always in stock over the busy holiday season, we offer two-day shipping to indie bookstores across the country. We’re able to do this by relying on our strong distribution networks and our two major facilities in Westminster and Crawfordsville.

 

Expansion Project

Last year, our Westminster Distribution Center celebrated its fiftieth anniversary.  This month, ground will be broken on a 190,000-square-foot expansion (the equivalent of more than three football fields) of the center.

When it opens in January 2018, the new space will house approximately 32,500 full pallets—a 30 percent increase in capacity. The 8,000 pallets currently in outside storage will then return to the facility, and all product will once again be stored in the same location.

 

Annette Danek-Akey is Senior Vice President, Fulfillment for Penguin Random House.

 

50% of Your PEN Membership Dues Shared by PRH Until 12/31

by Jessica McIntyre|December, 2016

As writers, publishers, and believers in the power of language, we know how vital the First Amendment and free expression are to ensuring that books of all kinds are published for readers with every interest, from everywhere. Read more

Introducing the Penguin Random House Author Alerts Program

by Cassie Spencer|November, 2016

At Penguin Random House, we’re always seeking new ways to foster one-on-one relationships between authors and readers. In today’s ever-changing marketing landscape, email remains an essential tool for reaching consumers with news about your books. That’s why we’re excited to announce the launch of our newest automated email program, Penguin Random House Author Alerts! Read more

How Our Children’s and Teen Library Marketing Teams Reach Patrons and Librarians

by Phil Stamper-Halpin|October, 2016

Libraries are—and always have been—an important part of communities, and according to a recent Pew Research poll, most Americans share the same view. From tech camps and Wi-Fi to increased ebook presence, libraries have been challenged to shift resources and services to meet the needs of the twenty-first-century digital world. Read more

Unbound Worlds Explores Literary Worlds of Science Fiction and Fantasy

by The Author Newsletter Team |October, 2016

Penguin Random House recently debuted Unbound Worlds (www.unboundworlds.com), an online destination that’s the successor to Suvudu, dedicated to the literary worlds of science fiction and fantasy. The website will offer readers insight into books and authors from all publishers and occupy the crossroads of science fiction and fantasy, including slipstream, pop science, fairy tales and folklore, magical realism, urban fantasy, and more. Read more

Subway Reads: Connecting Penguin Random House Authors with NYC Commuters

by David Zimmer|September, 2016

Last month Penguin Random House launched Subway Reads, a special eight-week joint promotion in partnership with the Metropolitan Transportation Authority (MTA) and Transit Wireless, providing subway commuters with access to five free Penguin Random House e-shorts, as well as extensive samples from more than 175 of our full-length books, to enjoy underground.  Announced on August 28 by New York’s governor, Andrew M. Cuomo, the promotion celebrates the installation of free wireless connectivity in more than 175 underground stations throughout New York City. Read more

Meet ReadItForward.Com and Get Involved

by Alana Buckbee|June, 2016

Read It Forward’s audience of avid readers is eager to hear directly from authors. (The average Read It Forward member reads sixty-two books per year!) Our site gives authors a platform to showcase their passions, their talents, and their own reading taste for our audience. Read more

Social Listening: 3 Case Studies

by April Flores with Andrea Bachofen|May, 2016

Social listening is the process of monitoring online chatter to discover trending words, phrases, or brands, and using that information to help develop and execute content and promotional strategies that tap into existing online audiences and conversations.

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Reaching Readers Through Social at Penguin Random House

by Emily Hughes|April, 2016

The social media teams at Penguin Random House work hard to amplify news about our books and authors in an ever-changing digital landscape. Read on to learn about the creative ways our teams use social media to grow your readership. Read more

Introducing Signature & How Authors Can Get Involved

by Joe Muscolino|March, 2016

Signature is an online destination that provides readers with reporting, commentary, essays, and more information on current events and cultural moments, drawn from relevant Penguin Random House books as well as those from other publishers. The site features essays, interviews, illustrations, and opinion pieces by authors, journalists, and experts.

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