The nerve center and heart of Penguin Random House’s gold-standard supply chain, its Operations Centers, had an exciting and enormously productive and collaborative 2023. We collectively shipped more than 430 million books, receiving and shipping more than 11,000 truckloads across thousands of unique ISBNs. Getting books onto the shelves of bookstores around the world and into the hands of readers is what we do best—and we could not have done it without the help and skill sets of our more than 2,600 in-house associates.